In a booklet produced by the department, the expected waiting time for individual service and the standard of service that the user can expect are clearly listed
out.
Under the newly introduced Student Health Service, for example, students will be attended to within 30 minutes of the specified appointment time. They will be provided with a self-held health record. Students and their parents can also make use of a telephone enquiry service.
For services that deal with applications of licences and permits, the number of working days required for processing are clearly specified.
The booklet also informed the public the steps to take if they want to make any comments and suggestions about the department's services, the spokesman added.
End
Applications invited to operate new GMB routes
The Transport Department today (Thursday) announced that applications will be invited tomorrow (Friday) for the operation of 17 new green minibus (GMB)
routes.
Of these 17 routes, three are on Hong Kong Island, four in Kowloon and 10 in the New Territories.
Applications must be made on the application form entitled "Application for Passenger Service Licence in Respect of the Packages of Public Light Bus (Scheduled) Routes Gazetted in 1995", which will be obtainable free of charge from tomorrow on request at the following offices:
* Transport Department Headquarters. 41st floor, Immigration Tower, 7
Gloucester Road, Wan Chai, Hong Kong,
* Transport Department Kowloon and New Territories Regional Offices, seventh floor, Mongkok Government Offices, 30 Luen Wan Street, Kowloon;