لي
SUNDAY, MAY 1, 1994
OUT
ALL OF THE DESIGN AND CONSTRUCTION WORKS ARE BEING CARRIED
то THE WESTERN BY THE NISHIMATSU KUMAGAI JOINT VENTURE, CONTRACTORS HARBOUR TUNNEL COMPANY.
THE PROJECT IS ON TARGET FOR COMPLETION IN 1997.
SOCIAL WELFARE DEPARTMENT LAUNCHES PERFORMANCE PLEDGE
**
WELFARE DEPARTMENT PLEDGES
ΤΟ PROVIDE SERVICES THE SOCIAL THAT ARE COURTEOUS, FAIR, CONFIDENTIAL, PRIVATE, PERSONAL AND PROMPT.
MR WELFARE,
IAN PLEDGE TO
THIS WAS STATED BY THE DIRECTOR OF SOCIAL STRACHAN, WHEN HE INTRODUCED THE DEPARTMENT'S PERFORMANCE THE PUBLIC TODAY (SUNDAY).
"OUR STAFF MET
ALMOST AND ASSISTED EVERY YEAR THROUGH OUR 350 SERVICES UNITS.
ONE MILLION
CUSTOMERS
"OUR MISSION IS TO PROVIDE SERVICES TO MEET THE SOCIAL NEEDS OF THE PEOPLE OF HONG KONG, HE SAID.
**
WELFARE
HE SAID THE DEPARTMENT PLEDGED TO ANSWER ENQUIRIES WELFARE MATTERS AND PROVIDE COUNSELLING SERVICE ON THE HOTLINE 2255 DURING OPERATING HOURS (MONDAY TO SATURDAY 9 AM TO 10 PM; AND PUBLIC HOLIDAYS 1 PM TO 10 PM).
ON
SOCIAL 343
SUNDAY
FOR ENQUIRIES RECEIVED BY THE RECORDING MACHINE AFTER OPERATING HOURS, THE STAFF WILL CALL BACK THE NEXT DAY.
PAX
"FOR ENQUIRIES MADE BY A HEARING-IMPAIRED PERSON THROUGH A
BY FAX MACHINE ON OUR NUMBER 763 5874, A WRITTEN REPLY WILL BE SENT WITHIN TWO WORKING DAYS, HE ADDED.
11
THE DEPARTMENT ON SERVICES FOR THE ELDERLY AND THE DISABLED,
FOR VARIOUS SOCIAL PLEDGES TO ACHIEVE BY 1997 ALL THE KEY TARGETS WELFARE SERVICES AS SET OUT IN THE 1991 SOCIAL WELFARE WHITE PAPËR AND IN THE 1992 REHABILITATION GREEN PAPER.
FOR ANY OF
THEIR
MR STRACHAN PLEDGED THAT NEW CUSTOMERS APPLYING SERVICES WOULD BE CONTACTED WITHIN 10 WORKING DAYS AFTER APPLICATION WAS RECEIVED.
THESE
"WE FURTHER PLEDGE TO HAVE COMPLETED ALL PROCESSING WILL CUSTOMERS WITHIN THREE MONTHS, BY WHICH TIME THE REFERRED то A CENTRE FOR SERVICE OR PLACED ON A WAITING
HE SAID. DEMAND FOR THAT SERVICE CANNOT YET BE FULLY MET,
PROCEDURES HAVE BEEN LIST WHERE
"
ΤΟ
ON SOCIAL SECURITY SERVICES, HE SAID THE DEPARTMENT WOULD
AND PROVIDE CLEAR INFORMATION ON SOCIAL SECURITY SERVICES AND ACCURATE PAYMENT OF SOCIAL SECURITY BENEFITS,
AIM PROMPT
/THESE MEASURES