WEDNESDAY, MARCH 2, 1994
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QUALITY PROMOTION PROGRAMME FOR BUSINESSES
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THE GOVERNMENT HAS ADOPTED A PRO-ACTIVE APPROACH TO FACILITATE THE DEVELOPMENT OF QUALITY PRINCIPLES AND PRACTICES IN HONG KONG BUSINESSES, AN ASSISTANT DIRECTOR-GENERAL OF INDUSTRY, MR BRIAN TYLER; SAID TODAY (WEDNESDAY).
SPEAKING AT THE ISO 9002 AND PRODUCT CERTIFICATION PRESENTATION CEREMONY OF KEYSTONE ELECTRIC WIRE AND CABLE COMPANY LIMITED, MR TYLER SAID A SUM OF $8 MILLION HAD RECENTLY BEEN APPROVED FOR THE INDUSTRY DEPARTMENT TO FURTHER DEVELOP THE QUALITY PROMOTION PROGRAMME.
HE NOTED THAT THE PROGRAMME BEING PLANNED SHOULD MEET THE NEEDS OF HONG KONG FOR THE NEXT SEVERAL YEARS.
"ONE OF THE KEY THEMES OF THE PROGRAMME WILL BE THE CONCEPT OF COMPANIES DEVELOPING A TOTAL QUALITY CULTURE, WHICH INVOLVES BUILDING ON THEIR EXISTING ACHIEVEMENTS, INCLUDING ISO 9000 CERTIFICATION, AND DEVELOPING THE CULTURE OF TOTAL QUALITY MANAGEMENT (TQM).'
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SUCH A TQM CULTURE CONTAINS MANY ELEMENTS, BUT EMPHASIS IS PARTICULARLY ON A STRONG COMMITMENT TO CUSTOMERS; QUALITY LEADERSHIP BY MANAGEMENT; QUALITY BEING INCORPORATED IN STRATEGIC BUSINESS PLANS: AND QUALITY PROGRAMMES THAT ACTIVELY INVOLVE ALL PERSONNEL AT ALL LEVELS AND ACROSS ALL FUNCTIONS OF THE COMPANY, MR TYLER SAID.
"THIS IS A CULTURE WHICH WE HOPE ALL HONG KONG COMPANIES WILL ADOPT AND DEVELOP, HE ADDED.
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WHILE EMBARKING ON THE NEW QUALITY PROMOTION PROGRAMME. MR TYLER SAID THE GOVERNMENT WOULD CONTINUE TO MAINTAIN AND ENHANCE THE EXISTING QUALITY SUPPORT SERVICES.
THESE SERVICES INCLUDED THOSE PROVIDED BY THE GOVERNMENT'S STANDARDS AND CALIBRATION LABORATORY, THE HONG KONG LABORATORY ACCREDITATION SCHEME AND THE PRODUCT STANDARDS INFORMATION BUREAU WELL AS THOSE BY THE HONG KONG QUALITY ASSURANCE AGENCY.
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AT THE SAME TIME, THE GOVERNMENT WOULD ALSO ENSURE THE TIMELY INTRODUCTION OF ADDITIONAL SERVICES AS NEEDS ARISE, MR TYLER SAID.
"IN ADDITION, QUALITY TRENDS IN OUR OVERSEAS MARKETS,
PARTICULARLY IN RESPECT OF OUR MAJOR TRADING MONITORED TO DETERMINE ANY NEW REQUIREMENTS.
PARTNERS, ARE BEING
"QUALITY DEVELOPMENTS IN CHINA THAT MAY AFFECT HONG KONG ARE ALSO UNDER REGULAR REVIEW," HE SAID.
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