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MONDAY, AUGUST 2, 1993
AS REGARDS REGISTRATION OF OWNERS CORPORATIONS, 266 APPLICATIONS FOR FORMATION OF OWNERS CORPORATIONS WERE PROCESSED DURING THE SAME PERIOD, HE SAID.
"WE PLEDGE TO COMPLETE THE REGISTRATION OF A LAND DOCUMENT WITHIN FIVE WEEKS. FOR PUBLIC SEARCH OF LAND RECORDS, A COMPUTER PRINTOUT OF THE LAND REGISTER CAN BE SUPPLIED WITHIN 30 MINUTES; SIMILARLY, DIAZO COPIES OF MICROFILMED RECORDS OR PHOTOCOPIES OF LAND DOCUMENTS CAN BE PROVIDED WITHIN 30 MINUTES.
"THE TIME TAKEN IN DELIVERING SERVICES DEPENDS ON THE TYPK OF SERVICE REQUESTED, THE TIME OF DAY AND LOCATION OF THE REGISTRY VISITED. THE SERVICE TIME MAY VARY AMONG DIFFERENT REGISTRIES ACCORDING TO DEMAND AND THE WAITING TIME IS NORMALLY LONGER DURING PEAK HOURS AND AT PEAK PERIODS," MR PANG NOTED.
AS REGARDS THE REGISTRATION OF OWNERS CORPORATIONS, THE PROCESSING TIME RANGES FROM ONE TO THREE MONTHS DEPENDING ON THE COMPLEXITY OF EACH CASE, HE ADDED.
THE LAND REGISTRY'S PERFORMANCE PLEDGES ARE SET OUT IN AN INFORMATION PAMPHLET PUBLISHED TODAY. COPIES ARE AVAILABLE TO MEMBERS OF THE PUBLIC AT ANY OF THE LAND REGISTRY OFFICES AND THE CITY AND NEW TERRITORIES ADMINISTRATION DISTRICT OFFICES.
CLOSELY MONITORED BY
THE LAND REGISTRY'S PERFORMANCE WILL BE AN IN-HOUSE PERFORMANCE MONITORING COMMITTEE AND BY CUSTOMERS LIAISON GROUPS COMPRISING CUSTOMER REPRESENTATIVES.
SERVICE
AND SUGGESTIONS MANAGER ON TEL
MR PANG SAID HE WOULD WELCOME ANY COMMENTS FROM CUSTOMERS WHO CAN CONTACT THE CUSTOMER 867 2882.
"WE ARE COMMITTED TO DOING OUR BEST TO MEET PERFORMANCE STANDARDS AND TO FURTHER IMPROVE THE QUALITY OF SERVICE, HE STRESSED.
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MR PANG ALSO POINTED OUT THAT THE LAUNCHING OF THE PERFORMANCE PLEDGES COINCIDED WITH THE COMMENCEMENT OF OPERATION OF THE LAND REGISTRY TRADING FUND WITH EFFECT FROM AUGUST 1.
THE LAND REGISTRY IS ONE OF THE FIRST GOVERNMENT DEPARTMENTS TO OPERATE ITS BUSINESS ON A SELF-FINANCING BASIS, WITH STRONG EMPHASIS ON MEETING PERFORMANCE TARGETS AND FINANCIAL OBJECTIVES.
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