SATURDAY, JUNE 13, 1987
TRANSPORT COMPLAINTS DROP BY 13 PER CENT
MARCH
COMPLAINTS ON TRANSPORT MATTERS IN THE PERIOD JANUARY TO
CENT AS COMPARED WITH THE PREVIOUS THIS YEAR DECREASED BY 13 PER QUARTER, ACCORDING TO THE QUARTERLY REPORT PUBLISHED TODAY BY THE TRANSPORT COMPLAINTS UNIT (TCU),
(SATURDAY)
THE UNIT DURING A TOTAL OF 1,556 COMPLAINTS WERE LODGED WITH THE PERIOD UNDER REVIEW, COMPARED WITH 1,780 IN THE PREVIOUS QUARTER, WHILE 1,423 WERE RECORDED IN THE CORRESPONDING PERIOD IN 1986.
COMPLAINTS
ABOUT PUBLIC
TRANSPORT SERVICES,
CONSTITUTING THE COMPLAINTS RECEIVED, REMAINED APPROXIMATELY 43 PER CENT OF ALL
EXECUTIVE THE LARGEST SINGLE GROUP OF COMPLAINTS HANDLED BY THE UNIT, SECRETARY OF TCU, MR MOHAMMED RUMJAHN SAID.
ADEQUACY
OF
PUBLIC
TRANSPORT
177 REGARDING THE
SERVICE,
INCREASI THE COMPLAINTS WERE RECEIVED. "THEY AROSE FROM PROPOSALS TO
ROUTES AND EXTEND EXISTING FREQUENCY OF SERVICE OR TO INTRODUCE NEW EXISTING ROUTES, MR RUMJAIN EXPLAINED.
..
THOSE
CONCERNING COMPLAINTS ABOUT THE ADEQUACY OF BUS SERVICE,
FROM COMMUTERS ALONG THE NORTHERN ON HONG KONG ISLAND WERE MAINLY
IN
AND THI NEW KOWLOON THOSE OF SHORELINE
ISLAND, WHILE THE
BUS ROUTES AND TERRITORIES WERE MAINLY RELATED TO MTR OR KOR FEEDER
TOWNS OF SHA EXPRESS BUS ROUTES, MANY OF WHICH WERE SERVING THE NEW TIN, TUEN MUN, TAI PO, KWAI CHUNG AND TSING YL.
OF THE 63 PER CENT
COMPLAINTS CONCERNING THE STANDARD OF SERVICE MODES OF PUBLIC TRANSPORT MADE UP 424 CASES OR CASES INVOLVING PUBLIC TRANSPORT SERVICES.
VARIOUS OF THE
TRANSPORT
THESE COMPLAINTS WERE TAKEN UP INDIVIDUALLY WITH THE
COMPANIES, FERRY COMPANIES AND OPERATORS CONCERNED (NAMELY THE BUS
AUTHORITIES (NAMELY TRANSPORT RAILWAY CORPORATIONS) OR THE RELEVANT DEPARTMENT IN RESPECT OF IRREGULARITIES IN GREEN MINIBUS SERVICES
MK RUNJAHN SAID. THE POLICE IN RESPECT OF TAXI MALPRACTICES),
AND
WERE
"COMPLAINTS ABOUT ERRATIC BUS SERVICE ON HONG KONG ISLAND
DISTRICT AND THE MAINLY DIRECTED AT BUS ROUTES SERVING THE SOUTHERN EAST-WEST ROUTES ON THE NORTHERN PART OF THE ISLAND.
COMPLAINTS ABOUT BUSES LEVELLED AT EXTERNAL TUEN MUN," HE
TERRITORIES, "IN KOWLOON AND THE NEW NOT KEEPING TO SCHEDULED FREQUENCY WERE MAINLY BUS ROUTES IN KOWLOON EAST AND SHA TIN, YUÊN LONG AND SAID.
TURNING TO GREEN MINIBUS SERVICES, HE SAID THE MAIN WERE MINIBUSES NOT ADHERING TO APPROVED SCHEDULE OR ROUTEINA MISCONDUCT OF DRIVERS.
COMPLAINTS AND THE
THOUGH A